Refunds to Cards

If you have been notified that a refund is being processed to you card please note (as advised by our merchant) that it can take anywhere from 5 business days to 5 weeks to be processed.  

You get confirmation that we have processed your refund by contacting us on we can inform you of the date and time we processed your refund.  

If there is a delay or you are concerned we are able to provide you with a refund reference number you can take to your bank for them to trace.

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