We hope that every order we deliver to your door looks delicious to you!
Our aim is to be more than just a convenience. Getting deliveries from us should make you happy. If something goes wrong, we want you to be confident we will fix it.
We also know, that because we deliver a natural product, at some point over the course of our (hopefully very long) relationship, something will probably go wrong.
That’s why we protect you with our freshness guarantee.
We want you to be confident that in the event of something being a bit disappointing about your delivery, that we have you covered. We’ll always pop a replacement in your next order, or credit the value of an unsatisfactory item.
All you need to do is snap a photo and send it to our email inbox, and we’ll take care of the rest. We might ask a few questions for our own self-improvement, but you will always come out with more value for taking the time to give us feedback, and allowing us to improve.