How do I check for account credit

Your account credit can be found in two places within your account.   The first place is towards the top of your shopping list, this is available credit.  The second place is on your credit statement, this shows historical credit.

Once you are logged in to your account, navigate to the 'STORE'.  Your shopping list will appear on the right-hand side.  

At the top of your shopping list you will see 'Account Credit:' if you have credit is will appear after the colon.  If you are expecting to see credit there and is not appearing you can get more details about your account credit by clicking on 'Check your credit statement here'

Once loaded you will be able to see all of the credits, gifts, and products that have been added to your account or applied to your orders (please note records start from the 22/10/19)

If you still can't find a credit you are looking for please contact us using the chat or email us at customerhappiness@realfoodgrocer.com.au

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