What is this item on my list with a gift icon next to it?
Do we have a gift for you?
Yes, indeed we do! If there is an item on your shopping list with a gift icon next to it, it is probably because we love to say thank you for your support, and have popped an item on your account as a gift to come with your next order free of charge.
Occasionally, we also use this function as an alternative to a refund for items that are out of stock, or that need to be replaced based on our Freshness Guarantee.
Please note: these items are not available for refund.