Do I have to be home to receive my delivery?

The short answer is no, you don't need to be home to accept your delivery from our driver. BUT if you aren't going to be home, there are a couple of things you might want to consider.

Temperature control & food safety

In summer, or if you have ordered temperature sensitive goods it's a great idea to leave out a cooler with some ice in it. 

If you aren't going to be there to pop your goodies in your fridge then this will prevent any loss of quality or spoilage. We deliver them in an ice cold refrigerated vehicle and take every care that your goods arrive to you in peak condition. We don't have much say in what happens after delivery so your doorstep is where we pass the baton on to you so-to-speak.

If there is a beer fridge in your garage, or somewhere special and cool you'd like us to pop your delivery don't forget to mention it in your delivery notes.

Security

In all our years of business we've had less than 5 stolen orders. But it does happen and if your house is in a high traffic area and your doorstep is visible from the street it may be a good idea to designate a more secluded delivery spot - whether it is by a side door, with a security guard in an apartment building or even with a neighbour just pop your instructions in your delivery notes and we'll be sure to accommodate.

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